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Teleperformance

Teleperformance Company Facts
HQ Location
Paris, France
Employee Count
410000
CEO
Daniel Julien
Revenue
£8.3bn
Company Profile

Founded in 1978, Teleperformance is a global leader in outsourced omnichannel customer experience management. Headquartered in Paris, France, the company leverages its extensive network of 410,000 employees to deliver exceptional customer care, technical support, and comprehensive business process outsourcing solutions to clients worldwide.

Teleperformance specialises in digital transformations that enhance customer experiences and drive operational efficiency. With a robust portfolio of AI-driven solutions and data analytics, the company empowers businesses to optimise their interactions with customers across multiple channels. Their services span various sectors, including telecommunications, healthcare, financial services, and retail, ensuring tailored support for each industry.

Under the leadership of CEO Daniel Julien, Teleperformance continues to innovate and expand its global footprint. The company's commitment to excellence is reflected in its substantial revenue and consistent growth. By investing in cutting-edge technology and maintaining a customer-centric approach, Teleperformance stands as a trusted partner for businesses seeking to elevate their customer service operations.

Keywords and Services
customer experience
business process outsourcing
digital transformation
customer care
technical support
analytics
AI solutions

Executives in Teleperformance

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Diana Monterrubio

Procurement Global Strategic Director

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