Derrick McCourt
GM, Customer Success Unit, Microsoft
As GM of Microsoft UK's Customer Success Unit (CSU), Derrick leads the organisation responsible for enabling Microsoft's largest Enterprise Customers on their journey to embrace Digital Transformation. Core to the CSU mission is to deliver a differentiated, connected customer experience that spans the entire customer lifecycle.
He is the executive sponsor of Microsoft UK's Diversity and Inclusion agenda and has played a leading role in Microsoft's strategic digital skills initiatives, such as the strategic partnership with the South-Central Institute of Technology, based at Bletchley Park, and the academic start-up project, University Academy 92 in Manchester, where he established Microsoft's new Greater Manchester campus.